RETURNS POLICY
As a cherished friend of Among Amica we extend our gratitude for your purchase! Our dedicated team is available Monday - Thursday from 10am-4pm, ready to assist with any inquiries.
APPAREL
Please be informed that we offer returns and credit notes within 14 days from the day of purchase, excluding sale items. The total amount refunded or credited will be minus the original shipping charges. Returns are accepted provided that the items meet the following conditions:
- The item must be unworn and in its original condition, complete with all attached tags.
- No marks or stains, including makeup and spray tan, should be present on the item.
- The item must be free from any odors, including deodorant, perfume, body odor, or washing powder.
- Headpieces are non-refundable for hygiene reasons.
- A valid receipt and proof of purchase must accompany the return.
GIFT BOXES
Please note that our bundle gift boxes are non-refundable due to their personalised nature. While we are unable to offer refunds on the gift boxes, we are committed to ensuring your satisfaction with our Lavish satin PJ sets and are happy to facilitate size exchanges.
GIFT CARDS
The Amica gift card holds a validity of three years from the date of purchase, providing recipients ample time to enjoy its benefits. Please note that this gift card is non-refundable.
NOTE
Among Amica retains the right to decline returns that surpass the 14-day limit or fail to meet the specified conditions. In such cases, the package will be returned to the customer, and any associated shipping costs will not be covered by Among Amica.
INITIATE A RETURN
Email our team: Hello@amongamica.com.au